It’s a myth that most of the people at the top are mean. And the reason for this is because our brain has 25 different cognitive biases, which influence how we make decisions.
One of these biases is called “The Liking Bias,” which says,
As humans, we tend to agree with, listen to, and want to work with those we like and ignore those we don’t.
This means that in order to succeed, you have to be likeable.
This is because people tend to feel attached to those who are nice to them.
When someone is friendly to us, we want to be friendly back to them.
As a result, we want to do something nice in return, whether it’s buy their product, read their posts, or do business with them.
This is why people who are mean will rarely ever get to the top because they’ll tend to push people away rather than create a feeling of belonging.
If you want to be successful, then you have to be likeable.